Email Setup - Configuring your Email Client to Send and Receive Email

In addition to your webmail, you can also configure Outlook or other email clients to send and retrieve your email.

If you use Microsoft Outlook to retrieve your email, please refer to the section below, "Setting up Outlook to Retrieve Your Email."

If you don't use Microsoft Outlook to retrieve your email, or you are an advanced user, you can use the “Quick Information” provided here to set up your email client.
________________________________________________________________________________________

Quick Information

Account type: POP 3
Username: Full email address you created (e.g. info@test.com)
Password: The account password you created
Incoming (POP) Server: mail.yourdomain.com (note, theres no “www.” before your domain name)
Outgoing SMTP Server: mail.yourdomain.com (NOTE: you may need to use the outbound SMTP server provided by your ISP.)

If you use our outbound server, you will need to setup your email client to authenticate when sending:

Under 'Tools': Account Settings → Change Email Account → Outgoing Server Tab → Check the box: 'My outgoing server (SMTP requires authentication)' → Select button 'Use same settings as my incoming mail server' → Done

NOTE: Some Internet Service Providers (ISPs), including Verizon and Comcast, are beginning to require specific outbound email account settings in addition to the Outbound (SMTP) Server. Please check with your ISP if you're having problems sending outbound email. If you can't get the information you need from your ISP, be sure to let us know.

________________________________________________________________________________________

Setting Up Outlook to Retrieve Your Email

Once you have created email accounts for your domain you can set up your Outlook email client to receive email on your domain.

For each individual that you are setting up email for:

Make sure you know the email account and password
Determine what version of Outlook you are using:
- Start Outlook
- On Outlook's Menu Bar, Choose 'Help' → 'About Microsoft Outlook'
- Note the version number
- We have included detailed instructions below if you have:

Outlook 98

Outlook 2000

Outlook 2002

Outlook 2007

Outlook XP

Or, Outlook Express

To set up your account in Outlook 98

Choose Tools menu → Accounts
Click the 'Add' button → choose 'Mail'
Enter your Name and click the 'Next' button
Enter the email address you created (e.g. info@test.com) and click the 'Next' button
On the next screen:
- For 'type of server,' choose 'POP3'
- "Incoming Mail (POP) Server" should be: mail.yourdomain.com (replace 'yourdomain' with your domain name)
- Outgoing mail server: mail.yourdomain.com (NOTE: you may need to use the outbound SMTP server provided by your ISP.)

Note: Some Internet Service Providers (ISPs), including Verizon and Comcast, are beginning to require specific outbound email account settings in addition to the Outbound (SMTP) Server. Please check with your ISP if you're having problems sending outbound email. If you can't get the information you need from your ISP, be sure to let us know.

After filling in these values, click the 'Next' button
On the next screen, your username is the first part of your main email address, i.e. 'you' and your password whatever you created for the account.
Click the 'Next' button when the values are completed
On the next screen, choose the proper connection type (typically, this is 'LAN'; you can check one of your other accounts if you're not sure.)
Click 'Next' at the bottom of the 'connection type' screen
Click 'Finish' on the final screen

At this point, you should be able to send and receive e-mail. If there are problems, double-check to make sure you have entered the all the information accurately. If you still have errors, please contact us and we'll try to help you resolve the difficulties

To set up your account in Outlook 2000

Choose Tools menu → Accounts
Click the 'Add' button → choose 'Mail'
Enter your Name and click the 'Next' button
Enter the email address you created (e.g. you@yourdomain.com) and click the 'Next' button
On the next screen:
- For "type of server," choose "POP3"
- "Incoming Mail (POP) Server" should be: mail.yourdomain.com
- Outgoing mail server: mail.yourdomain.com (NOTE: you may need to use the outbound SMTP server provided by your ISP.)

Some Internet Service Providers (ISPs), including Verizon and Comcast, are beginning to require specific outbound email account settings in addition to the Outbound (SMTP) Server. Please check with your ISP if you're having problems sending outbound email. If you can't get the information you need from your ISP, be sure to let us know.

After filling in these values, click the "Next" button
On the next screen, your username is the first part of your main email address, i.e. 'you' and your password is whatever you created for the account. Click the 'Next' button after filling in the values
On the next screen, you will be prompted for a 'friendly account name.' You can change this to something that easily identifies this account, or leave the pre-filled value.
On the next screen, choose the proper connection type (typically, this is 'LAN'; you can check one of your other accounts if you're not sure.
Click 'Next' at the bottom of the 'connection type' screen
Click 'Finish' on the final screen

To set up your account in Outlook 2007

Choose Tools menu → Account Settings
Select the Add a new email account option from the box that appears and click on the 'Next' button
Select 'POP3' as your 'Server Type' in the next box that appears and click on the 'Next' button
The next screen collects your email settings. Input the following values:
- Your Name: Firstname Lastname
- Email address: Enter the email address you created (e.g. you@yourdomain.com, replacing 'yourdomain' with your domain name)
- Password: Enter the password created for the account (then, retype password)
At the bottom of the page, select 'Manually configure server settings or additional server types', then click 'Next.'
On the Choose Email Service page, select 'Internet E-mail,' then click Next.
On the Internet E-mail Settings page, enter the following information:
- Your name: first name, last name
- Email Address: Enter the email address you created (e.g. you@yourdomain.com, replacing 'yourdomain' with your domain name)
- Account type: POP 3
- Incoming mail server: mail.yourdomain.com
- Outgoing mail server: mail.yourdomain.com (NOTE: you may need to use the outbound SMTP server provided by your ISP.)

Username: enter your email address again (e.g. you@yourdomain.com, replacing 'yourdomain' with your domain name)
Password: the password that you created for the account
Select 'Remember Password' checkbox, then click 'More Settings'
Click 'OK'
If you are connected to the Internet, you can click on the 'Test Account Settings...' button. If you click on this, Outlook will test your account settings. If there are problems, make sure you have entered the above information accurately. If you still have errors, please contact us and we'll try to help you resolve the difficulties.
Click 'Next' at the bottom of the email account settings screen
Click 'Finish' on the final screen

To set up your account in Outlook XP or Outlook 2002

Choose Tools menu → Email Accounts
Select the Add a new email account option from the box that appears and click on the 'Next' button
Select 'POP3' as your 'Server Type' in the next box that appears and click on the 'Next' button
The next screen collects your email settings. Input the following values:
- Your Name: Firstname Lastname
- Email address: Enter the email address you created (e.g. you@yourdomain.com, replacing 'yourdomain' with your domain name)
- Incoming mail server: mail.yourdomain.com
- Outgoing mail server: mail.yourdomain.com (NOTE: you may need to use the outbound SMTP server provided by your ISP.

- Username: enter the name before the @ in your email address, e.g. 'you'
- Password: the password that you created for the account
If you are connected to the Internet, you can click on the 'Test Account Settings...' button. If you click on this, Outlook will test your account settings. If there are problems, make sure you have entered the above information accurately. If you still have errors, please contact us and we'll try to help you resolve the difficulties.
Click 'Next' at the bottom of the email account settings screen
Click 'Finish' on the final screen

To set up your account in Outlook Express

Click on Tools
Click on Accounts
Click on Add Mail
Type in the name you'd like to appear in the 'From' field when you send an e-mail
Type in your e-mail address, username@yourdomain.com
Select Pop3 in the first box
For incoming mail, enter 'email.yourdomain.com' (without the quotes)
For outgoing mail, enter your current smtp configuration
For account name, use your full e-mail address: username@yourdomain.com
For password, use the password you used when you set up your email account
Click 'finish' to exit.

If You Check Email from Multiple Computers

If you use Outlook (or any other POP client) to check email from multiple computers (at your home and at your office, for example), please be aware that you will typically end up with some email stored on one computer, and some email stored on the other.

This is due to the fact that most email clients, by default, are set to remove messages from the email server when they retrieve them. As a result, the computer on which you read your email will store the retrieved copies of your email and the email will be inaccessible to the other computers you use.

There is a remedy to this problem, however. Choose one computer to be your primary email repository. Then, on every other computer, set Outlook (or your other POP email client) to 'leave a copy of the message on the server.' (This option is typically found in the 'advanced' tab of your email account settings.)

In this setup, an entire set of your email will be stored on your primary computer, while still allowing you to check email from your other computer(s).

If you have any questions, please don't hesitate to contact us.

Market Hardware, Inc.